Shipping policy
At Ethnic Ladies Fashion, we aim to deliver your orders safely and on time across India. Please read our shipping policy carefully before placing an order.
1. Shipping Locations
We currently ship across India to all serviceable pin codes using reliable courier partners.
If your location is not serviceable, our team will inform you and your order will be cancelled with a full refund.
2. Order Processing Time
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Orders are usually processed within 1–2 working days after order confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Prepaid orders are processed faster.
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Cash on Delivery (COD) orders may require verification via call or message before dispatch.
3. Delivery Time
Estimated delivery time across India is 3–5 business days after dispatch.
Delivery timelines may vary depending on:
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Customer location
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Courier partner operations
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Weather conditions or unexpected delays
Please note that delivery timelines are estimated and not guaranteed.
4. Shipping Charges
We offer Free Shipping across India on all orders.
There are no additional shipping charges during checkout unless mentioned in special promotional offers.
5. Order Tracking
Once your order is shipped, you will receive:
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A shipping confirmation message or email
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A tracking number to track your shipment
If you do not receive tracking details within 48 hours of placing your order, please contact our support team.
6. Delays and Delivery Issues
Delivery delays may occur due to factors beyond our control such as:
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Courier service disruptions
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Weather conditions
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Public holidays or strikes
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Remote location delivery limitations
We will always try to keep customers informed in case of unexpected delays.
7. Failed Delivery Attempts
If delivery fails due to the customer being unavailable or incorrect address details:
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The courier partner may attempt delivery again.
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If the package is returned to us, additional shipping charges may apply for re-dispatch.
Please ensure your phone number and address are accurate while placing the order.
8. Cash on Delivery (COD)
Cash on Delivery is available on eligible pin codes.
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COD orders may require confirmation via phone call or message before dispatch.
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Unconfirmed COD orders may be cancelled.
9. International Shipping
Currently, Ethnic Ladies Fashion ships only within India.
International shipping is not available at this time.
10. Contact Us
For any shipping or delivery-related queries, please contact us:
Ethnic Ladies Fashion
Bhavanipuram Center, Vijayawada, Andhra Pradesh 520012, India
Email: info@ethnicladiesfashion.com
Phone: +91 9346030454
Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM (excluding holidays)